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Image 404s - any techies here?

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Not sure if anyone else has seen this, but most of the icons in the editor are loading as broken images. I remember seeing all of them (correctly) last week. Did someone accidentally delete a bunch of files off the server?

The URLs to the images give a 404 (file not found), so my environment is almost certainly irrelevant, but just in case, I'm on a Mac using Chrome (latest) with no extensions or ad blockers.
#1 - October 27, 2021, 07:44 PM
Sweet Little You, a heartwarming picture book for single mothers by choice and their families, August 2022. https://jhalabi.com/book

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The images look fine to me. I'm on a PC using Firefox.

Have you tried clearing your cache and restarting your laptop? I finally have a laptop that lets me keep a bazillion tabs open, but I had issues with broken links like in your screenshot before I switched to it. I'd have to close pretty much every tab down, clear out browser history, etc. to see images.

If that doesn't work, I'll see if anyone else has a suggestion.

 :goodluck
#2 - October 28, 2021, 04:06 AM

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Cache clearing did not work. I’m also seeing the issue in incognito mode on chrome as well as Safari on my iPhone.
#3 - October 28, 2021, 04:13 AM
Sweet Little You, a heartwarming picture book for single mothers by choice and their families, August 2022. https://jhalabi.com/book

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The icons are fine for me and I use Chrome on my MacBook.
#4 - October 28, 2021, 04:22 AM
Freaky Funky Fish ( Running Press Kids, May 2021)
Tell Someone (Albert Whitman, October 2021)
Peculiar Primates (Running Press Kids, October 2022)

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Sometimes the issue is betwixt your machine and the server. What is your DNS Server?

Many people use Google (8.8.8.8 or 8.8.4.4) or OpenDNS (208.67.222.222) or 1.1.1.1 , but if you are using a private DNS server sometimes the mappings get skewed.

On your Mac, choose Apple menu  > System Preferences, then click Network .

Select the service you use to connect to the internet (such as Ethernet) in the list at the left.

You should be able to see the IP address for the DNS server here.

Dave
#5 - October 28, 2021, 05:32 AM

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