SCBWI is a 501 (c)(3) non-profit organization. SCBWI Regions are managed by unpaid volunteers. Region funds support programs that benefit SCBWI members.
As part of the event planning process, Regional Advisors must sign contracts with venues, speakers, critiquers, vendors, and others who will be providing services during a regional activity. Registration fees collected for an event must cover the cost of these contracts; therefore, refunds are the exception rather than the rule. In the rare case a refund is granted, it will always be less any credit card processing fees and any other processing expenses.
Requests to refund registration fees for in-person activities will be decided on a case-by-case basis, except for events that have specific refund policies. When an event has its own refund policy, it will be clearly stated on the event information page. By registering for an event, you acknowledge that you have read and accept the event’s refund policy.
Because fees paid to professionals for manuscript critiques, portfolio reviews, intensive programming, mentorships, pitch evaluations, and other exclusive offerings are contracted in advance, these fees cannot be refunded.
Registration fees paid for webinars or virtual events cannot be refunded because they are always available as recordings for 30 days following the actual broadcast.
If your event needs its own specific refund policy, it should be posted where registrants can find it easily and it should include the following: “By registering for this event, I agree that I have read and understand the refund policy for this event.”
If a refund is deemed necessary and appropriate, it should be less any credit card processing fees. A quick check for the payment in Stripe will show the processing fees charged.
Email the Canada West RA for more information. ([email protected])